Welcome to PhysioMagic. We value your trust and aim to provide a seamless shopping experience. Please read our shipping policy carefully to understand how we handle orders and deliveries.
Order Processing
Processing Time:
Orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
Order Confirmation:
Once your order is confirmed, you will receive an email with the order details and tracking information.
Shipping Charges –
Free Shipping: Applicable for orders above ₹1000.
Standard Shipping Charges:
For orders below ₹1000, a nominal shipping fee of ₹ 199 will be applied at checkout.
Additional charges may apply for expedited shipping or delivery to remote locations.
Shipping Methods & Delivery Time
Standard Delivery:
Delivery typically takes 5-7 business days depending on your location.
Express Delivery:
Express shipping is available at an additional cost and takes 1-3 business days.
Delivery Locations –
We ship across India, including metropolitan cities and remote areas. For international shipping inquiries, please contact us at
Order Tracking –
Undeliverable Packages –
If a package is returned to us due to incorrect address, failed delivery attempts, or refusal to accept delivery, we will notify you via email. Additional shipping charges may apply for reshipping the package.
Shipping Delays –
While we strive to ensure timely deliveries, unforeseen delays caused by natural disasters, courier partner issues, or high-demand periods may occur. We will keep you informed in such cases.
Once your order is dispatched, you will receive a tracking link via email or SMS to monitor the delivery status.
Lost or Damaged Items –
If your order is lost or arrives damaged, please contact our customer support within 48 hours of delivery. Kindly provide your order number, photos of the package, and the damaged items. We will work with our courier partners to resolve the issue promptly.
Customer Support –
For any shipping-related inquiries or issues, reach out to us at:
Email: Physiomagicpainreliefoil@gmail.com
Phone: +91-8290728907
Hours: 10:00 AM – 6:00 PM, Monday to Saturday
We are committed to ensuring your satisfaction and appreciate your business.